Are Doctors and Plastic Surgeons’ Online Reviews Always True?

Before we seek the help of a doctor or cosmetic surgeon, we quickly run to our friendly www check online for ratings and plastic surgeon reviews.  One has to think twice and shy away from doctors that have an ongoing bad reputation, but are those online reviews always factual?

Let’s face it, we all agree, there are some doctors that simply should not practice, and botched surgeries happen every day, but unfortunately the freedom for us as patients to leave whatever we want on the internet about someone, is not the same freedom they can practice.

online reviews

As medical professionals, doctors are bound by HIPAA Rules and bound by patient privacy, which means that even if they’re in the right, or someone is leaving them a random series of bad reviews “including their competition”, there’s absolutely nothing they can do to explain their side of the story.  All they can do is be apologetic or respond with a generic message, which tends to leave the full story out.

I don’t know what you believe, but my daddy always told me “Don’t believe a story, unless you hear both sides”.  Granted, as consumers we are intelligent beings that can properly decipher between truth and fiction.

plastic surgeon reviews

Choosing the Best Cosmetic Surgeons:

I personally look at the average.  Remember, doctors are humans too, they can’t simply make everyone happy and when it comes to cosmetic surgery, not everyone is.

Experts say “Patients must be well informed, and have realistic expectations”.  Not all are, and many enter the realm of cosmetic enhancements with unrealistic expectations.

Even the most respected, and sought after doctors have bad reviews.  Some patients will leave a bad review on every site, multiple times, about the same issue. It makes it look like the service provider is a monster when they’re not.  Unless it’s an ongoing pattern, don’t let that steer you away from consulting with someone and making your own decision.

What should you be most concerned with? It’s quite simple, as Timothy A Miller, M.D., chief of the Division of Plastic and Reconstructive Surgery at UCLA. “Ask about the surgeon’s training. Ask how many times they have done the procedure, and about any complications. Ask for referrals. Discuss the risks of the procedure.”

UCLA Health’s recent report states, “In such a competition-charged milieu, patients must become critical and informed consumers when selecting a cosmetic surgeon. A patient should never be intimidated about asking questions, and should not hesitate to verify a potential surgeon’s credentials and board certification.

In a perfect world, everyone would be satisfied and leave positive ratings, unfortunately negative news travels faster than the positive one.  If there’s a pattern of ongoing negative reviews, you may want to stay away, but one thing to remember: for every negative review, there are possibly 10 or 20 positive ones that do not take the time to report their experience.

Use reasonable judgment and don’t always believe what you read, make your own assessment and rely on intuition, not what he or she said.  At the end of the day, it’s your health, your surgery, and your results you should care about, individual personalities and results vary when it comes to cosmetic enhancements.

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